CareMedic Systems

Effectively managing paper is one of the most daunting challenges any healthcare organization faces. The costs associated with copying, filing, storing, retrieving and re-filing endless pieces of paper are enormous—not to mention the labor cost for performing those tasks. Electronic document management can eliminate a substantial portion of the frustration and time wasted dealing with hard copies of your patient demographic and financial information. However, you can spend more time than necessary chasing information if the system doesn’t store the data the way you need to access it.

That’s why CareMedic’s ImageAR Document Management is different. We recognize the importance of indexing, or associating, every relevant bit of electronic information and every scanned document to the patient—not just to a batch. We attach all of the information associated with the patient to the patient record, allowing you to easily retrieve the information you need based on the information you know—the patient’s name.

Document Management offers integrated functionality to accommodate both front-end and back-office document management for patient registration documentation as well as all of your billing, claims and remittance-related data and correspondence. Our split-screen functionality allows your staff to coordinate work activity between the document images and your financial management system without toggling between programs. In addition, multiple users can access the same information at any time from any of your organization’s local or remote locations.

Document Management provides a simple solution that eliminates wasted time copying and filing patient insurance and ID cards, reduces the cost of making and storing the copies, and helps avoid the inconvenience and additional cost of retrieving and delivering those copies when the information is needed again. CareMedic delivers this integrated option for scanning patient registration documentation (patient ID, insurance cards) and attaching the images to the patient file—in addition to the encounter—for convenient electronic access from any authorized location whenever the information is needed. Registration clerks use small, fast scanners about the size of a three-hole punch to scan patient documents right at their desks, eliminating the majority of cost and inconvenience associated with traditional paper copies.

This front-end scanning solution allows your staff to retrieve actual images of patient insurance cards, driver’s licenses and other registration documents from any desktop with secure access to your revenue cycle management tools.

Benefits:

• Attaches (indexes) the image at the patient level for expanded access
• Increases administrative productivity
• Reduces document storage, copying and retrieval cost
• Provides rapid, secure access to documents on the desktop
• Eliminates the need to contact patients to replace a lost photocopy
• Allows simultaneous viewing of the same document by multiple users

Document Management provides electronic indexing, storage and re-creation of billing documents, such as UB-92, UB-04, 1500, 837I, and 837P, required by insurance payers.

Scanned documents are seamlessly indexed to the patient level as part of the payment posting process. During payment posting, the patient- and batch-level index values are automatically captured and associated with the document in use. You aren't required to type in the index data, and you aren't limited to batch-only indexing. Your users can search and access documents by multiple patient-level indices quickly and easily from any authorized desktop.
  
At any point during the claims management process, Document Management provides electronic access to patient registration documentation (scanned patient ID, insurance cards), ABNs, consent forms or any other related correspondence through its convenient split-screen view.

This HIPAA-compliant module allows secure, user-defined access to specific document types, based on user roles. It automatically generates and stores the appropriate audit trails to ensure compliance, and provides a convenient split-screen environment to facilitate seamless index data capture from your hospital financial or practice management system.

Document Management simplifies Electronic Remittance Advice (ERA) processing and indexes records to the patient level. The system automatically transforms and displays patient data in a single patient-per-page format, supporting HIPAA compliance.

We also provide a secondary claims matching, printing and mailing service as an add-on to Document Management, using an automatic data feed of secondary claim files from your patient accounting system and the EOB images in your database. We perform a quality assurance check to verify the EOB for each patient’s primary claim and match it with the secondary claim from your data feed, then print and mail the claims on your behalf.

Benefits:

• Improves productivity
• Reduces document storage, copying and retrieval cost
• Provides rapid, secure access to documents on the desktop
• Allows simultaneous viewing of the same document by multiple users
• Secondary claims processing eliminates labor-intensive tasks so your staff can focus on primary claims

For more information about our products and services, please contact us by completing our information request form.