CareMedic Systems

Case Study Summary

Based in Tuscaloosa, AL
Community-owned
Locations: 4 hospitals, 1 nursing home,
1 outpatient surgical center
Beds: 875
Revenue: $1.5 billion (gross)

The situation:
The system’s CBO maintained paper documentation and manual processes, resulting in A/R delays and inefficiency, and needed useful reporting to enable transparency and accountability.

The solution:
CareMedic’s eFR with automated, customizable workflow, robust reporting, denial management and integrated Document Management.

The result: 

• Reduced cost of collections from over 2.5 percent to 1.87 percent
• Reduced A/R over 90 days from 20 percent to 7.9 percent
• Reduced A/R by 9 days and $41.4 million
• Reduced staff by 6 percent (from 116 to 109)
• Gained ability to measure denials
• Reduced denial volume by 60 percent

The benefits: 

• Ability to fine tune workflow quickly, without IT involvement
• Greater accuracy and productivity
• Increased accountability—and employee satisfaction
• Ability to work proactively and prevent negative trends

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